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Mary Bogert

General Manager 

Mary Bogert is the General Manager for SMG Knoxville where she oversees the operations and bookings of the City of Knoxville’s public assembly facilities.  These include the Knoxville Convention Center, World’s Fair Exhibition Hall, the Knoxville Civic Auditorium & Coliseum, and Chilhowee Park & Exposition Center.

Bogert began her management career in hotel hospitality in 1990 with Hyatt Hotels at its flagship Hyatt Regency Atlanta property and held positions at Hyatt properties in Houston and Knoxville.

In 2001, she was hired by SMG as the Food & Beverage Director of the new Knoxville Convention Center where she and developed, opened and operated the in-house service. She became a District Director in 2003, with oversight of six other facilities, and was promoted to the General Manager of the Knoxville facility in 2007.  In 2015, she and her team took over management of the other city facilities.

Under Bogert’s leadership, Knoxville Convention Center (KCC) continues to be an economic driver for Knoxville and, for the past eleven years, has received the Prime Site Award from Facilities and Destinations Magazine, an honor bestowed by meeting planners in recognition of industry excellence.  Knoxville Convention Center was the first in the state to earn the Tennessee Green Hospitality Certification from the Tennessee Hospitality Association and was recognized by the U.S. Green Building Council for achieving LEED Silver certification. Bogert’s focus and commitment is to reduce KCC’s carbon footprint and support the local community via farm-to-table initiatives.

Since taking over the management of the Knoxville Civic Auditorium & Coliseum, concert bookings have increased by 60% and the annual operational budget has reduced while the attendee experience has improved. Chilhowee Park & Exposition Center bookings have increased by 40% and it has also has seen a reduction in annual operating costs.

Bogert is dedicated to the local community; past board participation includes Second Harvest Food Bank and the Junior League of Knoxville.  She currently serves on the Greater Knoxville Tourism Alliance board, the state of Tennessee Hospitality & Tourism board, the University of Tennessee Culinary Arts advisory board, and is a mayoral appointment to the Zoo Knoxville board. She is a member of the Executive Women’s Association of Knoxville and the University of Tennessee Chancellor’s Associates program. Bogert is an advocate for education and serves as a founding member and Vice Chair of Clayton-Bradley Academy.  Bogert is a graduate of Leadership Knoxville’s Class of 2011 and was recognized for her commitment to the community by the YWCA in its 2012 Tribute to Women.

Originally from Tuscaloosa, Ala., she attended the University of Alabama from 1985 to 1987, and is a graduate of the Atlanta College of Art, where she earned her Bachelor of Fine Arts degree in 1991.

Bogert is a member of the Knoxville Area Chamber Partnership, the Knoxville Museum of Art, the Knoxville Arts & Culture Alliance, the International Association of Assembly Managers, and the International Entertainment Buyers Association.

Bogert and her husband, Scott, have two school-age children: daughter Jaden and son Nicholas. The family lives in Maryville, Tenn.

CONTACT INFO

Phone: 865-522-5669

Email: mbogert@kccsmg.com

Address

701 Henley Street
Knoxville, TN 37902

Security/Lost and Found:
865-251-6060 (24 hours)

GET TO KNOW MARY BOGERT

How long have you lived in Knoxville?

We moved here in 2001 and fell in love with the people and area. We enjoy the central location and playing in the Great Smoky Mountains National Park.

What is your favorite activity to do in Knoxville?

We enjoy hiking and camping in the mountains and biking the greenways in our area. We also enjoy many water activities, such as skiing and paddle-boarding.  We are season pass holders at Dollywood and enjoy many of the local and regional festivals.

What is your favorite location in Knoxville?

Ijams Nature Center has become a family favorite for us. There is something there for the entire family, whether it’s a short hike, the bike trails or paddle-boarding at Mead’s Quarry – all are excellent.  Both kids enjoy summer camp and having hands-on experiences with the wildlife. We also enjoy attending the Knoxville Symphony Orchestra’s annual concert at Ijams.

What do you think sets Knoxville apart as a great city to visit?

When we moved to Knoxville in 2001 we were smitten with what we found to be true Southern hospitality.  It is not a cliché here; it is the real deal, causing us to fall in love with the people and the area. Knoxville is centrally located and is within a day’s drive to major cities in the eastern part of our country. We found a little bit of everything right here. It is a true hidden gem and a great place to raise a family.

What is your favorite part about working at the Knoxville Convention Center?

I enjoy the staff. They are true professionals and take pride in what they do. I am proud to work with these incredible ambassadors for the city of Knoxville.